Support

Vesper: Tarot Card Reading  ·  Last updated: May 2026

Contact us

Write to support@vespercards.com — we respond within 2 business days.

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Frequently asked questions

I can't sign in. Check that your email and password are correct. If you forgot your password — write to us and we'll help you reset it.

How do I cancel a subscription? iOS: Settings → [Your Apple ID] → Subscriptions. Android: Play Store → Profile → Subscriptions. After cancellation the subscription remains active until the end of the paid period.

I bought coins but they weren't credited. Wait a few minutes (the store receipt sometimes arrives with a delay). If that doesn't help — write to us with the transaction ID (from your Apple/Google receipt).

How do I delete my account? Profile → Account → Delete account. The account is blocked immediately and data is kept for 30 days — during this time you can contact support to restore it. After 30 days all data is deleted permanently.

Where is my daily reward? A new reward is available every day after 00:00 UTC. A "Claim daily gift" button appears on the home screen.

The 30-coin limit on the free plan. To get a new reward, spend a few coins — or subscribe to Premium, where there is no limit.

Report a content issue

If an AI interpretation or the chat produced inappropriate or offensive content — send a screenshot to support@vespercards.com with the subject "Content". We respond within 24 hours.

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